Partners need a lower cost to serve
- The OEM service proposition is still the reference
- Price pressures created from high grade A device costs
- Lower than expected yields drive up program costs further
Refurbishment’s challenges today
Refurbishment is becoming a real opportunity to mitigate the growing service costs
There is a lack of trust in the quality of “Grade A” in the market
- The use of non-genuine parts has become prolific from many suppliers
- Grade A standards remain very different
- Processes and component sources are far from transparent
Clients are searching for a trustworthy partner
- Guaranteed quality, official components, reliable and timely service
- Clients look for partners to share their risk with
- Optimized cost base leads to greatly increased profitability
Opportunity:
Our refurb solution
- A credible partner to protect your reputation
- Product knowledgeable
- Flexible, competitive commercial model
- Local & global infrastructure
We offer an alternative to the OEM service proposition
We offer high quality reverse & refurbishment services
We compete against poor quality / cheap refurbished products
we offer a fast & affordable service
that our clients can trust… whilst conforming to all OEM policies
The Final Product…
A reconditioned device to manufacturer specifications, using the highest quality components and processes.
How is the product engineered
An “As New” device tested to OEM specifications built to your expectations:
Deliver High Standard
Spare parts selection
- Genuine spare parts – all category 1 parts: branded parts, display, battery …etc
- Only replace the parts needed:1.Reuse (harvesting & optimization)
2.Turnkey parts sourcing
Strong Quality process
- Cosmetics quality closed to the OEM service proposition standard
- Full unit functionality checks – 70 points done at 200%
- Full battery test – charge and capacity
Meet your requirements
Ready to use
- Client keeps it current process (grading & labelling)
- Similar return process to the OEM service proposition
- QC data provided to prove compliance
Simple to manage
- Returned the inventory using your format to ease stock entry
- Warranty return process built in
How does it work?
3 options
Repair your stock
Optimise your margin
Refurbish your own stock
15 days
-26% vs OEM
service proposition
Swap Program
Optimise your inventory
Swap your device with grade A refurbished stock
3 days process
-15% vs OEM
service proposition
Note: can be used to fulfil BER in Repair your stock
Hybrid
Optimize your arbitrage
Merge swap and repair to an optimum commercial model and inventory level
-20% vs OEM
service proposition
Enhancing the swap experience
Practical delivery in combining our solutions strengths
- Swap replacement can be loaded with the Alchemy App for data protection and content transfer
- Policy – IMEI match control
- Transfer automatically data to the device covered
- Opportunity to activate insurance on swap used device
- Opportunity to harness existing device value through trade in program
