Trade-in

Extending the device lifecycle

End-to-end trading that delivers profit to your business and a viable second life to used devices

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Trade-in

We are tech experts with a business model that supports manufacturers, operators and retailers to manage trade-ins and secondary market tech to drive revenue by enabling the evolution of device lifecycle management. That includes showing your business customers that you are serious about re-using devices wherever possible, and about making devices affordable for all customer channels.

Working with Alchemy lets you deliver the best service to your customers, whether they are general consumers or business fleets. From accurate trade-in prices based on our proprietary software, to helping you offer affordable devices and the latest in subscription models, we are the preferred device partner to the very best in manufacturers and operators.

Forward trades you can trust

Increasingly, retailers are looking for forward trade-in prices that give customers confidence about changing their devices after 24 or 36 months. Not only are our forward trade prices genuine; we work with you to provide subscription models, early upgrades and climate-conscious plans that deliver the affordability and service quality your customers demand.

Trade you can trust

Supporting your consumer business

Offer a seamless trade-in service to your customers and bring in new business with a second-life device revenue stream.

Alchemy helps you to drive a great customer experience, making a potentially stressful transaction – buying a new device – into something that’s easy to do and gives a genuinely useful discount on a new purchase.

At the same time, you’re promoting a second life for devices – a sustainable, climate-conscious offer that makes devices affordable for customers and prevents them from ending up in landfill before their time.

Supporting consumer business

Supporting business fleets

Your business customers need a continuous service. No device downtime, no unnecessary costs. When a device fleet needs upgrading, you want a partner that can offer guaranteed trade-in prices, manage the whole process and give you forward-trade prices for the new generation of devices.

With a complete pricing, logistics and buy-back process in place, you only need to work with one partner to keep your enterprise customers working. Our secure, auditable process allows you to demonstrate that devices have been data wiped to national and international data standards – one of the many reasons that we are now working with Vodafone Global across its entire enterprise estate.

Supporting business fleets

The Alchemy difference

Manufacturers, operators and retailers around the world are realising the commercial benefits of the secondary device market - and we’re the experts to trust. With extensive technology experience, financial structuring expertise, a strong business model, proven end-to-end software platform and a bold sustainability proposition, we manage the whole trade-in process from initial pricing to reselling through your own business or back into the market.

Expertise
Expertise

  • Define requirements

  • Implement business rules

  • Manage complexity

Technology
Technology

  • Marketplace

  • Supply/Demand Balancing

  • Pricing/Routing Optimisation

Data
Data

  • Pricing / Coding

  • Market Data

  • RV & Forward Trade-In

Integration
Integration

  • Systems integrator

  • API Middleware

  • 3rd Parties